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Your Data at jya92 Fully Secured – Our Privacy Policy

Jya92 believes your personal data belongs to you. This page openly explains what information we collect, how we store it, and who we share it with.

Last Updated: January 1, 2026
Encrypted Storage
256-bit SSL Protection
Never sold to third parties
No data is ever sold
Full Transparency
No hidden agenda in how your data is used
Your Controls
View or delete your data
Core Privacy Principles

How jya92 Protects Your Privacy

Jya92 is committed to protecting your data — not just in words, but through technology and policy.

End-to-End Encryption

Any data you submit to jya92 is encrypted end-to-end — from the moment it's sent to the moment it's stored. No one can intercept it along the way.

Secure Data Centers

Your data is stored in ISO-certified data centers that meet international security standards, with 24/7 security monitoring in place.

Right to Erasure

You may request that your personal data stored with jya92 be deleted. All data will be erased except where retention is required by law.

Marketing Opt-Out

If you'd rather not receive promotional emails or SMS, you can opt out at any time through Settings or by contacting Support.

Regular Security Audits

Jya92 regularly conducts system audits through independent third-party security experts. Any vulnerabilities identified are addressed immediately.

Minimal Data Collection

Jya92 only collects information that is genuinely needed to provide its services. No unnecessary or excessive data is ever requested.

Table of Contents

1 What Data Do We Collect?

Jya92 collects certain information at various stages — from account creation through to everyday use. It's important to know this, because transparency is the foundation of how we operate.

Information You Provide Directly

  • Name, date of birth, and gender.
  • Mobile number and email address.
  • Residential address.
  • National ID or passport number (for KYC verification).
  • Mobile banking account number (for transactions).

Automatically Collected Data

  • Device type, operating system, and browser information.
  • IP address and connection duration.
  • Your usage patterns — which pages you visited and for how long.
  • Session logs including login and logout timestamps.

📌 We never store your full payment card number. Mobile banking details are used solely for transaction purposes and are kept in encrypted form.

2 How Is the Information Collected Used?

Jya92 uses your data only for specific purposes. Here's a full breakdown:

Purpose Data Used Required?
Account Creation & Management Name, mobile number, email address Yes
Identity Verification (KYC) NID / Passport Yes
Financial Transaction Processing Mobile Banking Details Yes
Fraud & Abuse Prevention IP, device, and session logs Yes
Personalized Offers & Promotions Usage patterns and preferences Optional
Customer Support Contact details and history Yes
Marketing Communications Mobile, Email Optional

Your consent is obtained before using your data for optional purposes, and you can withdraw that consent at any time.

3 Who Is Your Information Shared With?

Jya92 never sells your data. However, limited information may be shared with trusted third parties as necessary to operate our services.

  • Payment processors: Information necessary to process transactions via Mobile Pay, Nagad, and Rocket is shared with those services.
  • Identity Verification Services: Documents may be verified with authorized bodies as part of the KYC process.
  • Technology Partner: Organizations that help operate the platform, all bound by strict confidentiality agreements.
  • Regulatory Authority: We may be required to share information with relevant authorities to meet legal obligations.

✅ jya92 never sells or rents your information to advertisers, data brokers, or any third parties.

4 How Long Is Your Data Retained?

Jya92 does not retain data beyond what is necessary. Retention periods vary depending on the type of data:

  • Account Information: For the full duration your account is active, and up to 5 years after closure for legal compliance purposes.
  • Financial transaction records: Up to 7 years (in accordance with Anti-Money Laundering regulations).
  • Communication Logs (Support): Up to 3 years.
  • Usage Data (Logs): Automatically deleted after 12 months.
  • Marketing-related information: As soon as consent is withdrawn.

The retention periods above may be extended if required by legal obligations or dispute resolution. This is a requirement under applicable law, not our own policy.

5 Cookies & Tracking Technologies

Jya92's website and app use cookies and similar technologies to improve your experience and keep the platform secure.

Essential Cookies

Login sessions and security tokens are essential — the platform cannot function without them.

Mandatory
Performance Cookies

Analysis of which pages you spent time on and where you encountered difficulties.

Optional
Functionality Cookies

To remember your language settings and preferences.

Optional
Marketing Cookies

To show you offers tailored to your interests.

Optional

You can turn off optional cookies at any time through your browser settings.

6 Your Rights

As a jya92 user, you have certain important rights regarding your data. Here's what you should know:

1
Right to Access Your Data

You may request to see what information we hold about you.

2
Right to Rectification

You may request corrections to any inaccurate or outdated information.

3
Right to Erasure

You may request that all data beyond legal obligations be deleted.

4
Right to Restrict Processing

You may request that the processing of your data for specific purposes be restricted.

5
Right to Data Portability

You may request an export of your data in a convenient format.

6
Right to Withdraw Consent

You may withdraw any consent you have previously given at any time.

To exercise these rights support@jya92.comto email us or reach out via live chat. We will respond within 30 days.

7 Children's Privacy Protection

Jya92 is strictly not for anyone under 18. We do not knowingly collect any data from minors.

If a minor is found to have created an account using false information, that account and all associated data will be deleted immediately upon detection.

If you believe a minor is using jya92, please support@jya92.comto let us know.

8 Technical Security Measures

Jya92 follows the highest industry standards to protect your data. Here's what we do on the technical side:

  • TLS 1.3 protocol is used for all data transfers.
  • Data at rest is secured with AES-256 encryption.
  • Machine learning-based algorithms to detect suspicious login activity.
  • Regular penetration testing and vulnerability scanning.
  • Automated alerts are triggered if any unusual activity is detected on your account.
  • All staff are required to complete rigorous data privacy training.

9 Changes to Privacy Policy

Jya92 may update this Privacy Policy as needed. If significant changes are made, you will be notified in the following ways:

  • Notifications sent to your registered email.
  • Banners or pop-ups displayed when you log in to the platform.
  • The "Last Updated" date at the top of this page will be revised.

Continued use of the platform after any changes will be considered acceptance of the updated policy.

10 Contact Us

For any privacy-related questions, complaints, or to exercise your rights, please contact our Data Protection team:

Email: support@jya92.com
Live Chat: By logging in to the platform and visiting the Support section
Response time: Usually within 24–48 hours

We respect your privacy and handle every request with care.

FAQ

FAQs

Yes. If a match on jya92 is cancelled or abandoned, your bet is automatically voided and the full stake is returned to your jya92 wallet. The refund is typically processed within 15–30 minutes of the result being confirmed. However, if a match has passed a certain point — such as the completion of the first innings or a set number of overs — partial results may apply under jya92's rules. For example, if a cricket match is decided using the Duckworth-Lewis method, that result stands. For full details, refer to the Sports Betting section on the Terms & Conditions page.

Getting started with cricket betting on jya92 is straightforward. Log in to your account, go to the Sports section, and select cricket. You'll see a list of all ongoing and upcoming matches. Click on any match to open the available betting markets — Match Winner, Toss Winner, Top Batsman, Total Runs Over/Under, and more. Choose your market, enter your stake, and click "Place Bet". The minimum bet amount is ৳100. For live matches, in-play betting is also available with real-time changing odds. If it's your first time, it's a good idea to start with a small amount.

Play in a safe environment at jya92

Play with complete peace of mind knowing your data is secure. Join today and become part of the jya92 trusted community.

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